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The foundation for CONNEXION™ is a consultative support process developed over time by JohnsonDiversey – a powerful distillation of our expertise in category management, tailored to serve you. We deliver this to you in three stages:
- We conduct an audit to determine the best fit for CONNEXION
- We initiate a customizing process whereby the website is loaded with your data and chosen toolsets, and branded with your identity
- We provide ongoing support in the form of account managers, audit experts and a technical helpline
Our Smart Audit Paves the Way for CONNEXION's Success
JohnsonDiversey Field Experts survey the procedures used to estimate and create budgets; we look at how orders are placed and how shipments are tracked and received; we create detailed site profiles for use in benchmarking analyses; we define trigger points to automatically identify exception conditions; and we perform Aggregated Spend Analysis to identify problem areas for targeted continual improvement efforts. All of this data is then used to prepare a fully customized CONNEXION site expressly for your firm.
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